"Customer Service"

A review of Bank Of Scotland by Cathy Waddell written on Thursday 8th of October 2009

Just been to Shandwick Place business desk. Young man behind desk did not make eye contact or speak during the transaction which I took as very rude it was if I was not there. If any of my staff treated a customer in that way they would not be in employment.

These days banks need to be customer aware so many out there looking for new business..

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