A review of Marks & Spencer by Kate Hillier written on Tuesday 28th of December 2010
It's more a problem of the Ocean Terminal than M&S, but as a brand, they have to take some responsibility. The seating area outside the store was packed - fair enough, but filthy. No one was clearing plates and wiping the tables. I went in there to sit down for tea, and couldn't see a seat without milk/sugar/general mess on - really poor..
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Map showing Marks & Spencer on Ocean Terminal